I-Apple inikeza izinketho ezihlukahlukene zokuhlinzeka ngosizo ngemikhiqizo yayo; I-Apple Live Chat inkonzo ingenye yazo. Ingxoxo ebukhoma ivumela abasebenzisi ukuthi bathinte ithimba labasekeli be-Apple ngewebhusayithi yabo besebenzisa izingxoxo ezisheshayo nezesikhathi sangempela. Ingxoxo ye-Apple Live ngokuqinisekile iletha izixazululo ngokushesha kunama-imeyili, izingcingo nezincwadi zezindaba. Kuphakanyiswa ukuthi umise umhlangano nochwepheshe bakwa-Apple ukuze kulungiswe inkinga obhekene nayo njengamanje. Ngalo mhlahlandlela, uzofunda ukuthi ungathintana kanjani ne-Apple Live Chat noma neThimba Lengxoxo Lokunakekelwa Kwekhasimende le-Apple.
Qaphela: Ungahlala uye ku- Ibha ye-Genius, uma futhi nini, udinga usizo lochwepheshe lwezandla kunoma imaphi amadivaysi akho e-Apple.
Okuqukethwe[ fihla ]
- Indlela Yokuthinta Ingxoxo Yokunakekelwa Kwekhasimende Lakwa-Apple
- Yini i-Apple Live Chat?
- Iyini i-Genius Bar? Ngingathola usizo ngani?
- Izinyathelo Zokuthintana ne-Apple Live Chat
- Ngisithola kanjani Isitolo Se-Apple Eduze Kwami?
- Isetshenziswa kanjani i-Apple Support App?
- Ngiyithola kanjani inombolo ye-IMEI ku-iPhone yami?
Indlela Yokuthinta Ingxoxo Yokunakekelwa Kwekhasimende Lakwa-Apple
Yini i-Apple Live Chat?
Ngamagama alula, i-Live Chat iyisevisi yesikhathi sangempela yokuthumela imiyalezo enommeleli wosekelo lwe-Apple. Kwenza ukuxazulula izinkinga kube lula, kusheshe, futhi kukhululeke.
- Ikona ivula amahora angama-24 ngosuku , izinsuku eziyisikhombisa ngesonto.
- Kungaba njalo kufinyeleleke kalula kusuka ekhaya lakho noma ehhovisi lakho.
- Kukhona asikho isidingo sokubhukha i-aphoyintimenti kusengaphambili noma ulinde kulayini ukuze uthole izingcingo noma ama-imeyili.
Iyini i-Genius Bar? Ngingathola usizo ngani?
Ithimba labasekeli be-Apple likuhlomele kahle ukukusiza ngalo lonke uhla lwemikhiqizo namasevisi ahlinzekwa yi-Apple. Ibha ye-Genius Kuyisikhungo sokusekelana ubuso nobuso kwezobuchwepheshe esitholakala ngaphakathi kwe-Apple Stores. Ngaphezu kwalokho, lezi Geniuses noma ochwepheshe bazosiza abathengi be-Apple ekuxazululeni izinkinga nasekuphenduleni imibuzo. Ungathintana ne-Apple Customer Care noma i-Apple Live Chat noma uvakashele Ibha ye-Genius ngezinkinga ezingaba:
- noma ngeyakho I-ID ye-Apple futhi iphasiwedi
- noma, nawe Inombolo yomkhiqizo yedivayisi noma Inombolo ye-IMEI .
- Shayela noma khuluma nommeleli obukhoma
- Thola isitolo se-Apple esiseduze kakhulu
- Thola imiyalelo yesinyathelo ngesinyathelo ukuxazulula izinkinga zakho
- Ulwazi mayelana nezinye izindlela zokufinyelela Ithimba Losekelo Le-Apple
- Uyisetha Kabusha Imibuzo Yokuphepha ye-Apple ID
- Lungisa i-iPhone Overheating futhi Ngeke Ivule
- Lungisa Izithombe ze-iCloud Azivumelanisi ku-PC
- Ukuqinisekiswa kwe-Apple ID Two Factor
Izinyathelo Zokuthintana ne-Apple Live Chat
1. Kusiphequluli sewebhu kukhompuyutha ephathekayo noma i-iPhone, vula I-Apple Support Page . Noma, Hamba ku- Iwebhusayithi ye-Apple bese uchofoza Ukusekela , njengoba kuboniswe ngezansi.
2. Manje, thayipha bese usesha Xhumana ne-Apple Support kubha yokusesha.
3. Isikrini esilandelayo sizovela. Lapha, khetha ifayela umkhiqizo noma isevisi ofuna usizo ngakho.
4. Khetha i udaba oluthile uhlangabezana nakho, njengebhethri elifile, isipele esihlulekile, inkinga ye-Apple ID, noma ukucisha kwe-Wi-Fi. Bheka isithombe esingezansi.
5. Bese ukhetha ungathanda ukuthola kanjani usizo? Izinketho ezifanele kakhulu zizoboniswa ukuze uzicabangele.
6A. Kulesi sinyathelo, chaza inkinga ngokuningiliziwe.
6B. Uma inkinga yakho ingekho ohlwini, khetha Isihloko asikho ohlwini inketho. Uma ukhetha le nketho, uzocelwa ukuthi uchaze inkinga yakho esikrinini esilandelayo.
Qaphela: Ungashintsha ifayela isihloko noma umkhiqizo ngokuchofoza Shintsha ngaphansi Imininingwane Yakho Yokusekela .
7. Uma ufuna ukusebenzisa uhlelo lwe-Live Chat, chofoza u- Xoxa inkinobho. Ikhasi lizokwazisa ukuthi ungalindela ukulinda isikhathi esingakanani.
8. Kulesi sigaba, Ngena ngemvume ku-akhawunti yakho.
Kungase kuthathe amaminithi ambalwa ngaphambi kokuthi ukhulume nomuntu omele isevisi. Ummeleli olandelayo otholakalayo uzokusiza ngezinkinga zakho. Ummeleli we-Apple Live Chat Support uzokutshela ukuthi uchaze udaba lwakho futhi akuhambise ezixazululweni ezingaba khona.
Funda futhi: Ungawulungisa Kanjani Umlayezo Wesexwayiso Se-Apple Virus
Ngisithola kanjani Isitolo Se-Apple Eduze Kwami?
1. Hamba ku- Thola ikhasi lewebhu le-Apple Store.
2. Chofoza ku- Thola Usizo Lwesofthiwe ukuze uthinte ithimba lengxoxo lokunakekelwa kwamakhasimende le-Apple.
3. Chofoza ku- Thola Usizo Lwezingxenyekazi zekhompuyutha , njengoba kukhonjisiwe ukulungisa.
4. Njengoba kuchaziwe ekuqaleni, chaza udaba obhekene nalo bese ukhetha Letha ukuze Ulungise inkinobho.
5. Ukuqhubeka phambili, faka eyakho I-ID ye-Apple futhi iphasiwedi .
6. Lapha, khetha eyakho Idivayisi bese uthayipha yayo Inombolo yomkhiqizo .
7. Khetha i Apple Store eliseduze nawe usebenzisa eyakho Indawo yedivayisi noma Ikhodi ye-ZIP.
8. Ikhasi elilandelayo lizoveza i amahora okusebenza yesitolo esikhethiwe. Yenza i ukuqokwa ukuvakashela isitolo.
9. Isheduli a Isikhathi futhi Usuku ukuthatha umkhiqizo wakho uyowulungisa, ulungiswe, noma uwushintshise.
Isetshenziswa kanjani i-Apple Support App?
Ungalanda ifayela le Uhlelo lokusebenza lwe-Apple Support kusuka lapha ukuze uthinte I-Apple Support okungukuthi ingxoxo yokunakekelwa kwekhasimende le-Apple noma ithimba lekholi. Lolu hlelo lokusebenza lwamahhala likuvumela ukuthi:
Ngiyithola kanjani inombolo ye-IMEI ku-iPhone yami?
Thola inombolo ye-serial ye-iPhone yakho kanje:
1. Iya ku Izilungiselelo > Okujwayelekile , njengoba kuboniswe ngezansi.
2. Lapha, ithebhu Mayelana , njengoba kugqanyisiwe.
3. Uzokwazi ukubuka i Inombolo yomkhiqizo kanye Negama Lemodeli, Inombolo, inguqulo ye-iOS, Iwaranti nolunye ulwazi mayelana ne-iPhone yakho.
Kunconyiwe:
Sithemba ukuthi ukwazile ukuqonda ungaxhumana kanjani ne-Apple Live Chat ngomhlahlandlela wethu owusizo futhi ophelele. Sazise ukuthi iyiphi indlela ekusebenzele yona. Uma uneminye imibuzo noma iziphakamiso, zishiye esigabeni sokuphawula.
Elon DeckerU-Elon ungumbhali wezobuchwepheshe e-Cyber S. Ubelokhu ebhala imihlahlandlela yokuthi kwenziwa kanjani iminyaka eyi-6 manje futhi uhlanganise izihloko eziningi. Uthanda ukumboza izihloko ezihlobene ne-Windows, Android, namaqhinga namathiphu akamuva.